New Customer Registration | Arcade Spare Parts

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Home - New Customer Registration

Last Update: April 25, 2024

Joining Preference (Please select one)

I would like to join Arcade Spare Parts as a private buyer

I would like to join Arcade Spare Parts as a company buyer

Personal
For individuals that shop online.

Company
More flexible for companies, allowing all correspondence to be copied to other departments (your accounts dept, warehouse people), and much more.

Login Information

*Email Address :
Password : (Min. 6 Characters)*
*Confirm Password :

Your Login Information
Please enter the email address you would like to use for all correspondence.

Private Buyer

*First Name :
*Your Last Name :
*Company Name :
*Street Address :
*City / Suburb :
**State :
*Zip/Post Code :
*Country :
*VAT/Company # :
*Main Phone Number :
*2nd Contact Number :
*Mobile :
*Fax :
*Website :

Private Buyer
Please enter all your information in the boxes provided on the left. We will use this information to send invoices and also make contact for your order.

Zip/Post Code
If you do not have a post code, please enter N/A

Phone Numbers
For freight courier purposes, we need 2 contact phone numbers (phone, fax, mobile) in case there is a problem with your main contact number. If the courier is not able to get in touch with you, cargo will be returned back to our warehouse at extra costs

Company Buyer

*Company Name :
*Street Address :
*City / Suburb :
**State :
*Zip/Post Code :
*Country :
*VAT/Company # :
*Main Phone Number :
*2nd Contact Number :
*Mobile :
*Fax :
*Website :

Your Company Information
Please enter the details for your company, government group or organization. We will use this information to send invoices and also make contact for your order.

Zip/Post Code
If you do not have a post code, please enter N/A

Registration Number
If you have a VAT number, or import number you would like to use, please list as in this section. For example, VAT #941 3321 99

Contact Details
All correspondence will be sent to you. To add additional colleagues, please use the "My Details" section

My Details & Colleagues / Work Mates

My Details
*First Name :
*Last Name :
*Job Title :
*Email Address :
Add New Colleague

Your Details
This is the default contact, and all notifications will be sent to you.

Add Colleague
We can send invoices, shipping tracking numbers, order updates to your colleagues. If you would like accounts department or shipping department to keep informed for orders and status, please add their details.

Shipping Details

Use Above Details for Shipping

Use Different Details for Shipping

*Company / Name :
*Shipping Address :
*City/Suburb :
**State :
*Zip/Post Code :
*Country :
*Main Phone Number :
*2nd Contact Number :
*Mobile :
*Fax :
*Attn Name of Person :
*Email of Person :

Shipping Details
If your bill to and ship to addresses are the same, please leave as the default "use above details for shipping". However if you would like the goods sent to different warehouse please fill in the new shipping address.

Please note :

We can ship to multiple addresses - you can make and adjust ship to templates in your "My Account" section once you are logged in.
Many Couriers do not deliver to PO Box addresses, so it will take longer to process your order if PO Box address is entered.

Shipping & Insurance

Shipping Method

Use our online freight quote when purchasing

Please Choose :

Use my own Freight Account

Shipping Instructions

Insurance

Using Our Courier Quotes
We currently use Hong Kong Post Office and Fedex for all our shipping. Depending on the country, different couriers will offer better rates. Please choose from;

Lowest Freight Cost: this offers no tracking number, and normally the longest transit time, but with the lowest freight cost.
Lowest Freight Costs with tracking: you are able to track the status online for this shipment and receive exact delivery dates.

Using My Freight Account
If you have your own courier (Fedex, DHL, etc.) please enter your details including the account number. Please make sure you have an international account. When using your account you can also choose to accept courier's insurance.

Shipping Instructions
These instructions will always be a default setting for all your orders. Some examples include;

"always choose International Economy" service on our Fedex Account
do not send invoice with goods
delivery after 10am

Insurance
Insurance is available for all shipments with tracking, and covers goods in transit. For example, you have purchased parts value of $5,000usd plus $500usd courier costs, and the cargo has been lost. If you have chosen insurance, we will cover the full loss of $5,500usd.

Please note that if you do not choose insurance, any loss is fully sustained by you. Generally the courier companies offers limited liability with most up to a value of $100usd or the cost of transport only.

Confirm Membership

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